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Data Governance, Data Quality & Data Management Training | 3-Day Course

Data Governance, Data Quality & Data Management

From regulatory obligation to strategic advantage — govern, cleanse and manage your enterprise data.

ABOUT THE PROGRAM

Data is no longer just a compliance concern — it is a strategic asset that drives decision-making across every function of a modern organisation. Yet turning raw, scattered data into a governed, trustworthy resource requires a structured approach. This three-day programme takes participants on a complete journey: from the regulatory foundations and organisational models of data governance, through the practical discipline of data quality and visualization, and into the technical fundamentals of data management — databases, architectures, pipelines and reporting. By the end of the course, participants will be equipped to assess, govern, cleanse and manage data as a true business enabler.

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PREREQUISITES

  • No formal technical prerequisites; a basic familiarity with spreadsheets or business data is helpful.
  • Prior exposure to databases, SQL or BI tools is useful but not required.
  • Participants should bring a laptop for the hands-on lab sessions.

TARGET AUDIENCE

  • Data analysts, data engineers, database administrators and IT managers who work directly with enterprise data.
  • Chief Data Officers, data governance leads, and risk and compliance officers responsible for regulatory alignment.
  • Business analysts, managers and decision-makers who rely on data quality and visualization to drive strategy.
  • Professionals transitioning into data-related roles who need a structured, practical foundation.

WHAT WILL YOU LEARN?

  • Explain the purpose of data governance and how it evolved from regulatory obligation to strategic enabler.
  • Map data governance to leading frameworks and standards (DAMA DMBoK, Data Maturity Model, ISO, COBIT).
  • Describe organisational models for data governance, including the role of the Chief Data Officer.
  • Define and manage metadata using data catalogs, business glossaries and data dictionaries.
  • Build and interpret data lineage to understand how data flows through business processes.
  • Assess data quality across recognised dimensions and apply "Hidden Data Factory" improvement techniques.
  • Design explanatory data visualizations and choose appropriate tools (Power BI, Google Data Studio, Raw Graphs, Tableau).
  • Distinguish data management, data models and structures, and select the right database or architecture for a use case.
  • Describe data integration approaches (ETL vs ELT, batch vs real-time) and operational data management practices.
  • Apply the concepts learned to a practical, multi-source data case, producing a ready-to-analyse dataset or mini report

PROGRAM OVERVIEW

This programme is structured around three connected themes delivered over three days. Day 1 introduces Data Governance — the regulatory landscape (BCBS 239, GDPR, IVASS Regulation 38/2018), leading frameworks (DAMA DMBoK, ISO, COBIT), organisational models, metadata management and data lineage. Day 2 focuses on Data Quality and Data Visualization — understanding the cost of bad data, the "Hidden Data Factory" of cleansing and transformation techniques, and how to design explanatory visualizations using tools like Power BI, Google Data Studio and Raw Graphs. Day 3 covers Data Management — data types and models, databases (SQL and NoSQL), data warehouses and data lakes, ETL/ELT pipelines, operational data management and reporting tools, culminating in a hands-on practical case study. Each day combines conceptual grounding with laboratory exercises and applied cases, ensuring participants leave with both the theory and the practical skills to apply what they've learned.


PROGRAM CONTENT

DAY 1 — DATA GOVERNANCE

Data Governance: From Regulatory Requirement to Business Enabler

  1. Introduction to Data Governance
  • What is Data Governance?
  • Evolution of Data Governance
  • Data Governance as a strategic business capability
  • Data Governance, regulations, and organizational requirements
  • Overview of relevant regulatory and compliance frameworks:
    • EU BCBS 239
    • Bank of Italy Circular 285
    • IVASS Regulation 38/2018
    • EU GDPR 2016/679
  • Regulatory requirements vs. business value
  • Data Governance and risk management
  • Data Governance in data-driven organizations
  1. Data Governance Reference Models and Standards
  • DAMA-DMBOK framework
  • Data Governance Institute framework
  • Data Maturity Models
  • Data Governance operating models
  • Relationship with:
    • ISO standards
    • COBIT
    • IT governance
    • Risk management frameworks
    • Information security practices
  • Assessing organizational data maturity
  • Data Governance trends:
    • Artificial Intelligence
    • Machine Learning
    • Internet of Things
    • Cloud data platforms
    • Generative AI
  1. Organizational Models for Data Governance
  • Data Governance organizational structures
  • Roles and responsibilities
  • Data Owner
  • Data Steward
  • Data Custodian
  • Data Architect
  • Data Governance Manager
  • Chief Data Officer (CDO)
  • Business vs. IT responsibilities
  • Establishing a Data Governance Council
  • Centralized vs. decentralized models
  • Federated Data Governance
  • Data Governance as a Service
  • Developing accountability and ownership
  1. Metadata Management
  • What is metadata?
  • Why metadata matters
  • Types of metadata:
    • Business metadata
    • Technical metadata
    • Operational metadata
  • Metadata standards
  • Business terminology and definitions
  • Ontology and semantics
  • Business Glossary
  • Data Dictionary
  • Data Catalog
  • Metadata repositories
  • Metadata management processes
  • Benefits of metadata management
  1. Data Lifecycle and Data Lineage
  • Understanding the data lifecycle
  • Data creation and acquisition
  • Data storage and processing
  • Data usage and distribution
  • Data retention and archival
  • Data disposal
  • What is Data Lineage?
  • Why Data Lineage is important
  • Data Lineage dimensions
  • Source-to-target mapping
  • Technical vs. business lineage
  • Building Data Lineage
  • Data Lineage and Metadata Management
  • Common challenges and obstacles
  • Data lineage for compliance, audit, and impact analysis
  1. Laboratory & Practical Case Studies

Participants will work through practical exercises involving:

  • Creating a basic Data Governance framework
  • Identifying data ownership and stewardship roles
  • Building a Business Glossary
  • Creating a basic Data Dictionary
  • Mapping a simple data lineage
  • Identifying governance gaps
  • Applying governance principles to a business scenario

DAY 2 — DATA QUALITY & DATA VISUALIZATION

Data Quality and Effective Representation of Business Data

  1. Introduction to Data Quality Management
  • What is Data Quality?
  • Importance of trustworthy data
  • Data Quality and business decision-making
  • Data Quality within Data Governance
  • The Garbage-In-Garbage-Out (GIGO) principle
  • Business impact of poor-quality data
  • Cost of bad data
  • Data Quality management lifecycle
  1. Assessing Data Quality

Understanding the key dimensions of Data Quality:

  • Accuracy
  • Completeness
  • Consistency
  • Timeliness
  • Validity
  • Uniqueness
  • Relevance / fitness for purpose
  • Data Quality metrics
  • Data Quality rules
  • Establishing Data Quality thresholds
  • Data Quality monitoring
  • Data Quality reporting
  • Data Quality KPIs
  1. Data Discovery and Profiling
  • Identifying organizational data sources
  • Data discovery techniques
  • Understanding relationships between datasets
  • Data profiling concepts
  • Descriptive statistics
  • Identifying anomalies and outliers
  • Missing-value analysis
  • Duplicate analysis
  • Pattern identification
  • Profiling tools and automated approaches
  • Introduction to automated data-quality checks and bots
  1. Data Cleansing and Data Preparation
  • Data cleansing principles
  • Data cleansing checklist
  • Identifying incorrect and incomplete data
  • Handling missing values
  • Removing duplicate records
  • Standardizing data formats
  • Data normalization
  • Data transformation
  • Discretization
  • Imputation techniques
  • Data enrichment
  • Manual vs. automated data cleansing
  • Building a repeatable Data Cleaning workflow
  1. Data Quality Controls and Firewalls
  • Data Quality rules
  • Preventive vs. detective controls
  • Data validation
  • Data entry controls
  • Golden rules for data entry
  • Data Quality firewalls
  • Monitoring data at source
  • Exception management
  • Continuous Data Quality improvement
  1. Data Design and Visualization
  • Why data visualization matters
  • From raw data to business information
  • Exploratory vs. explanatory analysis
  • Selecting appropriate visualizations
  • Charts and graphs
  • Tables and dashboards
  • Designing effective dashboards
  • Data visualization principles
  • Avoiding misleading visualizations
  • Data Storytelling
  • Turning analysis into business insights
  • Presenting information to management and decision-makers
  1. Data Visualization Platforms

Introduction to commonly used visualization platforms:

  • Microsoft Power BI
  • Google Data Studio / Looker Studio
  • RAWGraphs
  • Tableau overview
  • Selecting the right visualization tool
  • Connecting datasets to visualization platforms
  • Creating basic reports and dashboards
  1. Laboratory & Applied Cases

Practical exercises may include:

  • Profiling a sample dataset
  • Identifying data-quality problems
  • Creating data-quality rules
  • Cleaning and standardizing data
  • Removing duplicate records
  • Handling missing values
  • Transforming a dataset
  • Creating charts and dashboards
  • Building a simple data story
  • Presenting findings to business stakeholders

DAY 3 — DATA MANAGEMENT

Managing Data Across the Data Lifecycle

  1. Introduction to Data Management
  • What is Data Management?
  • Data Management within the data lifecycle
  • Data Management vs. Data Governance
  • Data Management vs. Data Analysis
  • Data lifecycle overview
  • Data creation, storage, processing, usage, and disposal
  • Role of Data Management in data-driven organizations
  • Data Management challenges
  • Establishing effective data management practices
  1. Data Types, Models & Structures
  • Structured data
  • Semi-structured data
  • Unstructured data
  • Common data formats:
    • CSV
    • JSON
    • XML
  • Introduction to data modeling
  • Relational data models
  • Document-based data models
  • Tables and records
  • Fields and attributes
  • Primary and foreign keys
  • Relationships between datasets
  • Basic data modeling concepts
  1. Databases & Database Management Systems
  • What is a Database?
  • What is a DBMS?
  • Relational databases
  • NoSQL databases
  • Relational vs. NoSQL databases
  • Tables and relationships
  • Basic SQL concepts
  • SELECT statements
  • Filtering and sorting
  • JOIN concepts
  • Understanding database schemas

Tools Overview

  • MySQL
  • PostgreSQL
  • MongoDB
  • When to use different database technologies
  • Database management considerations
  1. Modern Data Architectures
  • Introduction to Data Architecture
  • Data Warehouse
  • Data Lake
  • Data Lakehouse overview
  • Data Warehouse vs. Data Lake
  • Data architecture use cases
  • Cloud vs. on-premise data environments
  • Introduction to the modern data stack
  • Data platforms and analytics environments
  • Choosing an appropriate architecture
  1. Data Integration & Data Flows
  • What is Data Integration?
  • Integrating multiple data sources
  • Data pipelines
  • Source-to-target data flows
  • ETL — Extract, Transform, Load
  • ELT — Extract, Load, Transform
  • ETL vs. ELT
  • Batch processing
  • Real-time data processing
  • APIs and data integration overview
  • Business data-flow examples
  • Monitoring data pipelines
  1. Operational Data Management
  • Data storage concepts
  • Cloud storage vs. on-premise storage
  • Dataset organization
  • Data versioning
  • Dataset management
  • Backup fundamentals
  • Recovery fundamentals
  • Data retention
  • Data archival
  • Data cataloging
  • Data access and availability
  • Operational considerations for managing enterprise data
  1. Introduction to Data Visualization
  • Data management to reporting
  • From raw data to analytical dataset
  • Preparing data for visualization
  • Data aggregation
  • Report-ready datasets
  • Introduction to:
    • Microsoft Power BI
    • Tableau
  • Connecting data sources
  • Basic reporting concepts
  • Visualization as part of the data lifecycle
  1. Practical Case Study — End-to-End Data Management

Activities may include:

  • Loading data from multiple sources
  • Combining datasets
  • Performing basic JOIN / MERGE operations
  • Identifying and resolving data inconsistencies
  • Applying simple transformations
  • Organizing data into a coherent structure
  • Performing basic quality checks
  • Preparing a ready-to-analyze dataset
  • Creating a basic report or visualization
  • Presenting business insights

Practical Learning Approach

The program combines:

  • Instructor-led presentations
  • Interactive discussions
  • Business case studies
  • Practical demonstrations
  • Hands-on laboratory exercises
  • Data profiling exercises
  • Data cleansing activities
  • Metadata and Data Governance exercises
  • Data lineage mapping
  • Data integration exercises
  • Visualization and reporting exercises

 

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